ULTRA MUSIC FESTIVAL TERMS OF PURCHASE PLEASE BE ADVISED that the purchase of this ticket shall constitute the irrevocable acceptance to be bound by the terms and conditions herein contained by the purchaser and/or holder (hereinafter referred to as “You” or “Your”) of the ticket (“Ticket”) and agrees that the Ticket is a revocable license (“License”) to access the Venue and attend the event (“Event”) for which it was issued and may be revoked at any time by the issuer of the Ticket or its designee (“Issuer”) for any reason without compensation. You agree that the Ticket cannot be replaced if lost, stolen or destroyed and You accept the risk of loss and/or theft of this Ticket. You agree that the resale of the Ticket at a price greater than face value is prohibited. You agree that the Ticket is not redeemable for cash. You agree that if the Ticket was obtained from an unauthorized source such Ticket may be lost, stolen or counterfeit and if so, such Ticket shall be deemed worthless and void. You agree that the Event is INTENDED FOR MATURE AUDIENCES ONLY. You agree that the Issuer reserves all rights to cancel, postpone, and/or change the venue, the artist lineup, time, and/or date of the event for which the Ticket was issued at any time without prior notice or compensation to You. YOU AGREE THAT ALL TICKET SALES ARE FINAL, THERE SHALL BE NO TICKET REFUNDS AND/OR TICKET EXCHANGES. You understand that a Will Call Ticket is a Virtual Ticket and therefore You accept delivery of Your Will Call Ticket immediately upon Your purchase of the Will Call Ticket. You further agree that Your Ticket order confirmation shall serve as conclusive and indisputable proof of Delivery of Your Ticket. You agree to notify the Issuer prior to the start time of the Event if you have not received Your Ticket. You agree that Your admission to the venue for which this Ticket is issued, (hereinafter referred to as the “Venue”) and Your use of the Ticket for the Event is contingent upon Your agreement that Your presence at the Venue shall constitute Your acceptance of all of the following: 1) Your use of the Ticket is contingent upon Your voluntary assumption of all risks and dangers incidental to your presence at the Event, whether occurring prior, during or after the Event, including acts or omissions of others (including artists, attendees, the Venue or its staff, the promoter and any other person or party); 2) You agree to defend, indemnify, save and hold harmless and forever release, the Venue, Event Entertainment Group, Inc., Ticketfreak, LLC, Ultra Enterprises, Inc., the Event organizers, the Event sponsors, the participants and the artists, including but not limited to their respective management, subsidiaries, affiliates, officers, directors, principals, employees and authorized agents and designees (all of whom together are herein referred to as the “Indemnitees”) from any and all injuries, demands, suits, and/or claims; 3) You agree that the Ticket is a revocable license, which is subject to revocation and/or denial of admission, without compensation for any reason, including Your attempted or actual violation of any applicable laws or promoter or Venue rules, policies or regulations; 4) You agree that the Event organizers, their assignees, licensees or designees may without additional notification or credit to You, utilize, publish, print, display, exploit and publicly use Your name, image, likeness and voice in connection with any broadcast, re-broadcast, live stream, recording or other reproduction of the Event or with respect to the sale or distribution of any literary, musical or artistic production or other articles of merchandise or property or for any purpose, including for commercial exploitation without additional consideration to You; 5) You agree that the Venue has a zero tolerance policy for the use of illegal or illicit drugs and that illegal or illicit drug use will not be tolerated at the Venue; 6) You agree that Your use of the Ticket is contingent upon Your knowing, intelligent and voluntary consent to be searched for the presence of illegal or illicit drugs, weapons and/or other prohibited items prior to or during Your admission to the Venue, the discovery of which prohibited items shall lead to the immediate revocation of this License and denial of admission to or immediate removal from the Venue and Event if any such items are found; 7) You agree that the Event organizers and their respective Indemnitees shall not be held responsible, financially or otherwise, for any personal property that is left, lost, stolen, destroyed, confiscated, damaged or misplaced anywhere in the Venue or during the Event regardless of fault or reason; 8) You agree that the Issuer of this Ticket reserves the absolute right to change, modify, add or remove any or all provisions herein contained in its sole discretion which includes having the right, but not the obligation to post updates, amendments, supplementations, modifications and revisions respecting the terms contained herein on Issuers’s website; and Issuer shall also have the right to assign or delegate any or all of its rights, title and interests or duties hereunder without notification or consent by You; 9) You agree that the terms and conditions contained herein represent the entire agreement between You and the Issuer of the Ticket with respect to its subject matter, and shall supersede and replace all prior contemporaneous understandings, communications, and agreements, written or oral, regarding such subject matter; 10) You agree that all Ticket sales are final; 11) You agree that this Event is Rain or Shine; 12) You agree that there are absolutely no refunds or exchanges; 13) You agree that this Event is Standing Room Only; and 10) You agree to be bound by any and all of the terms and conditions herein contained. Arbitration of Disputes. Notwithstanding anything contained herein to the contrary, you agree that any disputes arising from or relating to your purchase of Tickets hereunder any related elating to the use of this Site, our Services or any relationship or dispute between you and us or you and any company or person employed by or which is affiliated with either us, this Agreement and/or any policies or practices of any of the above mentioned companies or persons (a “Dispute”) shall only be resolved subject to FINAL AND BINDING ARBITRATION as set forth in this section, and may only be resolved through an individual arbitration governed by the Federal Arbitration Act or by the applicable sections of the Florida Arbitration code to the maximum extent permitted by applicable law. In no event shall you commence a chargeback dispute with your credit or debit card issuer relative to the Services purchased hereunder or regarding any amounts forfeited hereunder any or similar charge reversal. You further agree that we shall not have a legal obligation to mitigate any of its potential or actual losses sustained hereunder. PARTIES TO THIS AGREEMENT GIVE UP THEIR RESPECTIVE RIGHTS TO GO TO COURT in connection with any Dispute and that such rights will be determined by a NEUTRAL ARBITRATOR, NOT A JUDGE OR JURY. NO PARTY TO WHICH THIS AGREEMENT APPLIES SHALL BRING OR PARTICIPATE IN ANY CLASS ACTION OR OTHER CLASS PROCEEDING IN CONNECTION WITH ANY DISPUTE. No party bound by this Agreement agrees to class arbitration or any other arbitration proceedings where a person brings a dispute as a representative of other persons. The parties shall participate in non-binding mediation before commencing any arbitration (or taking any other action). If the parties are unable to resolve a Dispute by informal means, the arbitration of Disputes will be administered by the American Arbitration Association (AAA) in accordance with Commercial Arbitration Rules, and if deemed appropriate by the arbitrator, the Supplementary Procedures for Consumer-Related Disputes. Any proceeding to enforce this arbitration agreement must be brought in the U.S. District Court in the Southern District of Florida or in any Florida court of competent jurisdiction with venue lying in Miami-Dade County, to the exclusion of all other forums. This contract shall be governed and construed in accordance with the laws of Florida, excluding that State’s choice-of-law principles, and all claims relating to or arising out of this Agreement, or the breach thereof, whether sounding in contract, tort or otherwise, shall likewise be governed by the laws of Florida, excluding that State’s choice-of-law principles. ULTRA MUSIC FESTIVAL TICKET USER AGREEMENT Welcome to Ultra Music Festival Ticketing (hereinafter referred to as the “Site"). Our services are provided to you subject to the following notices, terms, and conditions ("Terms"). By using the Site to purchase tickets for a specified Event (the “Event”), you or ticket holder (collectively “You” or “Your”) agree to follow and be bound by the Terms and all applicable laws and regulations governing the Site. Ultra Music Festival (sometimes referred to herein as “Ultra” or “We”)) reserves the right to change such Terms at any time, and from time to time. TICKET DELIVERY. Tickets are scheduled to be delivered approximately 2 weeks before the Event. Orders shall be shipped to physical addresses and not to Post Office Boxes (unless sometimes if a U.S. Mail delivery option has been selected). Using a Post Office Box address may delay the delivery of Your tickets and/or my result in the application of additional shipping charges. Please direct any ticket concerns to firstname.lastname@example.org. By placing Your order using this Site, You consent to the release of Your name to Ultra Music Festival’s Event Coordinator. WILL CALL; UNDELIVERED TICKETS. If an order is refused at the time of delivery and tickets are returned to Ultra Music Festival, all such tickets shall be placed in Will Call at the Event’s location. Only individuals who placed the original order shall be allowed to pick up tickets from Will Call. WILL CALL; ORDER PICKUP AND DELIVERY. Will Call orders will be held at the Venue Box Office from the period beginning one hour prior to the scheduled Events’ start time until 4 hours prior to the scheduled Event’s end time. In order to pick up tickets, You must (i) be the individual listed on the Will Call order (ii) present the purchase confirmation email receipt, (iii) present valid photo identification and (iv) present the credit card used to purchase the tickets. If You do not have the credit card used to make the original purchase, We will be unable to offer a refund for Your ticket order. Will Call name changes are prohibited. EMAIL NOTIFICATION. If an Event is cancelled or rescheduled, or if the venue where the Event is scheduled to occur (the “Venue”) is closed, You will be notified via email, as soon as possible, and to the extent that information is or becomes available. Ultra will endeavor to send email notifications to the email address You provided. REFUNDS FOR TICKETS ALREADY SHIPPED. In case of an Event cancellation or unforeseen Venue closure, You will be refunded the face value of the tickets purchased, less applicable service, shipping, and handling fees. For rescheduled Events, customers with accepted refund requests will be refunded the face value for tickets, less applicable service, shipping and handling fees. FOREIGN CURRENCY REFUNDS. Ultra Music Festival shall not be responsible for any exchange rate losses incurred during the order or refund process. Ultra shall not issue refunds to ticket purchasers who have mistakenly purchased tickets in a currency other than the one originally used. GENERAL TERMS AND CONDITIONS Use of the Ticket by You constitutes Your agreement to comply with the Terms of the Ticket User Agreement, as well as, the following general terms set forth in this Section. GENERAL POLICIES. By making a purchase on the Site, You acknowledge and agree that You are at least 13 years of age. The ticket is a revocable license to the specific seat (when applicable) and for the time(s) listed on the face thereof. Ticket prices do not include any applicable online service charges, and fees. Ticket prices include applicable sales and use taxes and any applicable cash discounts. Unless otherwise specified, Tickets are not refundable or exchangeable. All ticket sales are final. Event times and dates are subject to change. You shall bear all risks associated with inclement weather. Tickets lost or stolen shall not be replaced by Ultra Music Festival. Ultra Music Festival shall not be responsible for replacing or refunding lost or stolen tickets. You cannot share or duplicate tickets. Before traveling to an Event, You are advised to confirm the Event's status with the Venue. Because tickets are not registered to individual purchasers, but are instead owned by whoever is in possession of the tickets You must treat tickets as cash. The resale or attempted resale of a ticket at a price higher than that appearing thereon is prohibited and may be voided without refund. Tickets shall not be used for advertising, promotion (including contests and sweepstakes) or other commercial purposes without the express written consent of the artist and promoter. The use of cameras, video or audio recording equipment at the Event is prohibited unless otherwise indicated by the venue, artists, or promoters. Audio recording of the Event shall only be permitted to the extent, and only for the purposes specified in artists' taping policy(ies). Ultra’s ticket purchasing process does not require the entry of a PIN when entering credit card information or purchasing tickets. Ultra Music Festival reserves the right, without the refunding of any portion of the ticket purchase price, to refuse admission to, or to eject any person from, the Venue who fails to comply with applicable Venue rules, regulation and policies and applicable laws. ASSUMPTION OF RISK. You assume all risks of any property damage or personal injuries including hearing loss, seizures and other health conditions incidental, relating to or arising from extremely loud music and sounds; strobe, hydro, pyrotechnic, animatronic lighting and other special effects, such as flashing lights, rapidly changing or alternating images, the use of fog, haze or smoke with theatrical stage lighting, laser projections and fireworks during the Event, whether occurring prior to, during, or subsequent to the Event (the “Claims”) and agree that Ultra Music Festival, the Venue, the Event operators, promoters and sponsors, including Event Entertainment Group, Inc., Ultra Enterprises, Inc., TicketFreak, LLC and their respective subsidiaries, affiliates, officers, directors, principals and employees shall be expressly forever released from any such Claims. LOUD MUSIC AND SPECIAL EFFECTS WARNING. All or designated areas of the Venue during the Event may be subject to extremely loud music and sounds, as well as, strobe, hydro, pyrotechnic, animatronic, lighting and other special effects, including flashing lights, rapidly changing or alternating images, the use of fog, haze or smoke with theatrical stage lighting, laser projections and fireworks. Women who are pregnant and individuals who suffer from certain health conditions, including seizures, light sensitivity or any other health condition that could be aggravated by these special effects should consider this warning before entering or remaining on the premises, as such special effects may cause or induce seizures, diminished or hearing loss and other health conditions. RE-SELLING. Tickets purchased through the Site are intended for personal use only. The resale of tickets obtained through the Site for more than the original purchase price is strictly prohibited and in such cases, including the profiting by reselling, trading, or brokering tickets purchased through the Site, Ultra Music Festival reserves the right to cancel all or part of the applicable ticket order or may elect to put all or part of Your orders and all or part of other pending orders in Your name at Will Call. If Ultra cancels Your tickets, a refund for the face value of the tickets, minus a $25 per ticket processing fee, will be issued to the credit card account holder used to place the original order. No other service, processing, or shipping fees charged at the time of purchase will be refunded. Ultra Music Festival reserves the right to cancel Your order(s) without notification. Ultra Music Festival reserves the right to investigate all orders suspected to be in violation of this policy. Ultra Music Festival shall be the final authority on interpretation of the rules in this policy. LAWFUL USE. You may visit, view and retain copies of this Site for personal use but shall not duplicate, download, publish, modify or otherwise distribute information from the Site for any purpose other than to review Event information and to purchase tickets for personal use, unless otherwise specifically authorized by Ultra Music Festival. Ultra Music Festival reserves the right to refuse service, terminate accounts, and/or cancel orders in its sole and absolute discretion if it reasonably believes Your conduct violates or attempts to violate applicable law or the Terms set forth herein. COPYRIGHT. All Site content including text, graphics, logos, button icons, images, software, etc., and the compilation of all Site content is the sole property of Ultra Music Festival or its licensor(s) and is protected by U.S. and international copyright laws. Compilation of all content on the Site is the exclusive property of Ultra Music Festival and is protected by U.S. and international copyright laws. The Site's content and software may be used as a shopping resource only, any other use, including reproduction, modification, distribution, transmission, republication, display, or public performance, is strictly prohibited. ALL RIGHTS RESERVED. DISCLAIMER AND LIMITATION OF LIABILITY. You agree that use of the Site is undertaken at Your risk. Ultra Music Festival makes no representations, warranties or promises that the Site will be error-free or uninterrupted, or that the Site will provide specific results. The Site and its content are delivered on an "as-available" basis without any warranties of any kind, either express or implied, including, warranties of merchantability or fitness for a particular purpose. EXCEPT IN JURISDICTIONS WHERE SUCH PROVISIONS ARE RESTRICTED, IN NO EVENT SHALL ULTRA MUSIC FESTIVAL BE LIABLE FOR ANY INDIRECT, CONSEQUENTIAL, EXEMPLARY, INCIDENTAL, SPECIAL, OR PUNITIVE DAMAGES, INCLUDING LOST PROFITS, EVEN IF ULTRA MUSIC FESTIVAL HAS BEEN ADVISED OF THE POSSIBILITY OF DAMAGES. This disclaimer applies to any and all damage or injury from any cause including damage or injury resulting from failure of performance, error, omission, interruption, deletion, defect, delay in operation or transmission, computer virus, communication line failure, theft or destruction, or unauthorized access to, alteration of, or use of record, whether for breach of contract, tortious behavior, negligence, or any other cause(s) of action. If You have any questions or comments, please email us at email@example.com.